With electronic signatures, a sender is provided with a tracking number to make sure that items get to their destination. Senders can also utilise a tracking number to monitor where parcels or documents are on their route, thus knowing when to expect their arrival.
When a parcel or document does arrive, the receiver will sign for it in a proof of delivery app. It will then be updated to be seen on the tracking page of the sender.
Several courier services will be emailing or texting the sender when the package is received. They may also show the signature’s picture.
Moreover, some courier services will also provide a photo of the item delivered to the address. In this manner, the sender can be more confident that the recipient has received the parcel.
Electronic proof of delivery can enhance the efficiency of deliveries
According to experts, modern shoppers have been conditioned to expect fast and affordable home delivery services. No one wants to pay huge shipping and handling fees or spend weeks waiting for packages to arrive in the mail. Customers also don’t want to deal with complex return processes. These are no longer benefits; instead, these are expectations. If consumers expect this, it should come as no surprise that the same service levels are to be expected with business customers.
Fortunately, proof of delivery app systems can make sure that every delivery element goes smoothly as possible. By making processes automated, it is possible to provide better service to customers, increase productivity, lower operational costs, and enhance revenue.
Rather than depending on paper form delivery notes, drivers can utilise electronic proof of delivery applications on handheld mobile devices to make updates on order details and arrange for printed invoices as well as manage returns on the spot. It saves time with each delivery and enhances productivity for both the driver as well as the customer. It is also a timesaver when the driver returns to the headquarters since a majority of the debrief process is automated.
Suitable proof of delivery system can help businesses know their customers
Drivers can also utilise electronic proof of delivery systems to record customer preferences and give personalised services. Necessary details such as whether they have a preference for deliveries to be at the front or back of the store can be a crucial help to customers and can make all the difference to business relationships.
Customer records are updated by the driver in real-time, making sure that every future delivery is made according to specific preferences. Thus, services can be tailor-fit to specific needs even if they work with different drivers on each delivery.
Electronic proof of delivery provides businesses the means to analyse their logistic operations
Regardless of the size of transportation and logistics enterprises, the oversight and analytics of electronic proof of delivery solutions are valuable.
Electronic proof of delivery systems also mitigates errors rife with hard copy proof of delivery methods. Documents in electronic form cannot be misplaced on the way. Data is stored in a central repository system, making it possible to analyse complex patterns. This data can be communicated in real-time with the company so everyone in the transport department can access the delivery information. There is no requirement for time-consuming manual data entry, and there is no risk of numbers wrongly keyed, nor will there be delayed updates.
Electronic proof of delivery systems is an optimum way to enhance a business’s logistics. It helps mitigate confusion and makes processes more streamlined. Both the sender and receiver have the guarantee that parcels and other items are delivered promptly.